Welcome to Zoom Rugs’ FAQ page! Whether you own a Persian, Oriental, silk, or wool rug, we know that keeping your rugs clean and well-maintained is important—and sometimes confusing. That’s why we’ve compiled answers to the most common questions our customers in the San Francisco Bay Area ask.
From rug cleaning techniques, stain removal, and eco-friendly methods to professional repair, pickup, and delivery options, this guide helps you understand how to care for your rugs safely and effectively.
If you don’t see your question here, don’t worry—our expert team is just a call or email away to provide personalized advice for your unique rugs.
Zoom Rugs services are the best rug cleaners in whole SF Bay area, CA.
What we use to clean our homes makes its way into our bodies. We only use products with natural ingredients, reducing chemicals on surfaces and in your air, keeping your family safe and healthy.
We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.
During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.
We at zoom rugs takes only 7 days to clean your beautiful rugs, Yes you read it right! We are the fastest rug cleaner in whole SF Bay area. With 100% difference from our cleaning.
Some rugs takes little extra time to dry so please sorry for that.
We at Zoom rugs makes everyone happy that's why we provide 10% off to every new customers and $50-75 to every returning customers.
Zoom Rugs is one of the top-rated rug cleaning and repair services in San Francisco and the Bay Area. We are known for expert Persian, Oriental, Turkish, silk, wool, and Flokati rug care with over 33 years of experience.
Most rug cleaners use harsh methods that damage fibers. At Zoom Rugs, we hand-wash rugs using eco-friendly solutions, protect natural dyes, and offer a 7-day turnaround, free pick-up, and delivery across the Bay Area. That’s why customers call us the “fastest rug cleaners in SF.”
Yes. We specialize in pet stain and odor removal. Our deep cleaning eliminates urine, bacteria, and odor from the rug’s foundation without damaging delicate fibers. This makes rugs safe for kids, pets, and families.
Yes. Zoom Rugs is fully insured. Your rugs are protected throughout the entire process – from pick-up to delivery.
Most rugs are cleaned and ready in 7 days. Rush and same-week services are available for urgent cases in San Francisco, Oakland, and Sunnyvale.
Yes. Zoom Rugs offers seasonal discounts and special pricing for multiple rug cleanings. Call us to ask about our current offers.
On average, professional rug cleaning in San Francisco costs $3–$8 per square foot, depending on the rug’s type, condition, and cleaning method. Zoom Rugs provides free estimates before starting any work.
For rugs in high-traffic areas, professional cleaning is recommended every 12–18 months. Antique or delicate rugs may need cleaning more often, especially if exposed to pets, spills, or smoke.
Yes. Zoom Rugs offers free pick-up and delivery for all rug cleaning and repair services in San Francisco, Oakland, Sunnyvale, Palo Alto, and surrounding Bay Area cities.
Yes. Our repair experts can reweave damaged sections, restore fringes, and apply moth-proofing treatments to protect your rug from future infestations.
Yes. We hand-wash silk, antique, and handmade rugs using gentle detergents that preserve fibers and colors. Machine cleaning is never used on these rugs.
Yes. We hand-wash silk, antique, and handmade rugs using gentle detergents that preserve fibers and colors. Machine cleaning is never used on these rugs.
